Santa Clara County has released its first public account of the neglect reports made about 8-year-old Aurora Williams before she died in May, KTVU reports. The county's Department of Family and Children's Services received reports over more than two and a half years. It found each one inconclusive or unfounded.

Aurora died after her family called 911 on May 13 because she was unresponsive at their East San Jose home. The coroner ruled her death a homicide, citing a severe asthma attack with medical neglect as a contributing factor. Her mother and stepfather face child endangerment charges. See our earlier story on the charges against her parents.

The timeline

According to KTVU, the reports began in September 2023 and included concerns about hygiene and a child's statement about self-harm. A December 2023 report described unsanitary conditions at home and a child on a school bus who had trouble breathing. Reports in April 2024 raised hygiene problems and a child who said they had not eaten for two days. In February 2025, clinic staff reported that Aurora appeared malnourished. The agency said the family was not cooperative in several of the cases.

CBS News Bay Area earlier reported that Sean Allen, president of the San Jose-Silicon Valley NAACP, said he had been told of six or seven calls about the household.

Supervisors push for change

At a Thursday committee meeting, supervisors said social workers had failed to see the pattern across separate referrals, KTVU reports. "I don't know how you sleep at night, but this impacts me," Supervisor Sylvia Arenas said. She asked for "accountability from higher levels of management." Daniel Little, director of the Social Services Agency, said the agency takes "every single loss of a child's life seriously."

County leaders are moving ahead with a blue-ribbon commission to recommend changes to child welfare services, according to KTVU. Aurora's death followed the April death of 2-year-old Jaxon Juarez, who had been placed with a relative who previously faced child endangerment charges. CBS reports that county social workers told supervisors at a recent board meeting that meaningful reform has been lacking.